Feedback Is Important; if Interpreted Correctly
Customer feedback is important to any business’ growth. That’s why many send out customer satisfaction surveys and managers…
News December 13Latest in: Dealer News
Texting Is Not Equal to Communication
The famous Albert Mehrabian developed a communication model in which he demonstrated that only 7% of what we…
News December 13
53% of Users Who Tweet at a Brand Expect a Response Within the Hour
Today’s consumers expect quick responses—whether they’re waiting in line at the grocery store, waiting to get food at…
News December 13
Hard Facts: Live at Google NYC [VIDEO]
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News December 13
The Big Easy Survival Guide for NADA100
It’s time to get ready for NADA100! For the automotive industry, this is one of the BIGGEST, BADDEST…
News December 7
DealerSocket iDMS Integrates with FetchAQuote.Com to Provide Car Buyers with Faster, More Affordable Auto Insurance
DealerSocket’s newly launched iDMS platform for independent dealers has integrated with FetchAQuote.com (also known as Fetch), an electronic…
News December 7
A Simple Checklist To Prevent Employee Theft
Here's a scenario that unfortunately many dealers are familiar with: your star salesperson is poached by the competition.…
News December 7
Customers Are “Hooked On a Feeling”
In their new book, The Intuitive Customer, authors Colin Shaw and Ryan Hamilton contend that companies that try to fight…
News December 7
Training That Wasn’t
Have you ever really trained your people? I don’t mean some of this stuff out on the market…
News December 7
Think Tank Tuesday : Pink is Not a Marketing Strategy [VIDEO]
Pink is Not a Marketing Strategy. Don’t make these marketing mistakes!
News December 7
