Hard Facts: Tracking Website Visitors – How to Know Who’s on Your Website
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News January 13Latest in: Dealer News
How to Drive Sales with Predictive Analytics
Transportation is changing at a rapid rate – from ride sharing services to autonomy and every facet of…
News January 13
5 Questions That Are Missing from Your F&I Customer Interviews
It is not what you know about your products that is most important, it is what you know…
News January 13
Increasing Service Business Through Convenience – A Tactical Approach
What do the success of service-based companies like Uber, Grubhub, or Airbnb tell us about today’s consumer? We…
News January 13
A Little Re-Tooling Can Get You Great Improved Results
A few years ago, I wrote an article titled, “It All Starts at the Top,” which generated a…
News January 13
Collision Shop Liability Is a Serious Issue for All – Read This!
Unless you have been living under a rock outside of your auto business, you’ve heard of the $30…
News January 13
Great Service Managers Follow a 4C Approach
Every time I ask service managers about the 4th C I get a blank stare. All service managers…
News January 13
Building Your Business by Building Your People!
“You don’t build a business, you build people—then your people will build your business!” –Zig Ziglar Wow! That’s…
News January 13
The Art and Science of Parts Inventory Reconciliation
While consulting with parts department managers and owners on the recording and reconciling of parts inventories for many…
News January 13
