Documentation is the New Negotiation
By now, almost everyone recognizes the importance of pricing vehicles competitively. Almost every shopper has checked the Internet…
News February 9By now, almost everyone recognizes the importance of pricing vehicles competitively. Almost every shopper has checked the Internet…
News February 9Sometimes we get so caught up in our own world we lose sight of what others in similar,…
News February 2It’s no secret that automotive dealerships universally are dealing with shrinking customer counts in service and parts. Not…
News February 2It’s time to stop complaining and start planning for the new world I know you’re reading this in…
News February 1What dealers can expect through the arbitration process By the time you read this article, the deadline for…
News February 1The Federales mess up again When I first stated following this development, I was reminded of a bad…
News February 1To survive 2009, you probably cut costs by eliminating positions and reducing salaries and benefits, curtailing spending on…
News February 1Mediocrity is a common business topic. We speak of having mediocre departments, leaders, employees and standards. But where…
News February 1The idea that a dealer may be held liable for personal identity theft began to come up about…
News February 1Back in 2005 I wrote an article on issues involved with protecting your valuable intellectual property, in particular…
News February 1