The 10-Minute Dealership: Building the Organization
The arrival of a lead is the moment of truth. Best practice is to execute a multi-vehicle price…
News November 1Latest in: Dealer News
Technology and Zen Time Management
I recently gave a webinar on Zen time management to controllers and office managers. Over the years I’ve…
News November 1Business Development is for Sales Reps too!
Cross training and team building are critical Are your business development and Internet sales teams integrated with your…
News November 1
Alex Jefferson, Director of Internet and Sales Training, Proctor Dealerships
Alex Jefferson is the Director of Internet and Sales Training for the Proctor Dealerships in Tallahassee, FL. He…
News November 1
The Boeckmanns, Galpin Motors
The Boeckmanns could be called automotive retail’s First Family. Patriarch Bert Boeckmann and his wife Jane are celebrating…
News November 1And the Aftermarket Survey Says??
Each year the bible of the quick service industry National Oil & Lube News, now 25 years young,…
News October 18Develop a Red Belt Mentality
The people in your organization will shape its culture, starting with the attitude, mindset, behaviors, character, and competence…
News October 1Will your Garage Insurance Premiums be Going Up?
Last week I saw an article in Business Insurance Magazine predicting increasing insurance premiums for 2011. While the…
News October 1Developing the Right Training Program
Whether you are training new sales consultants or just want to upgrade your sales team’s skills, deciding between…
News October 1The ABCs of Common-Sense Advertising
‘Tiny’ wrote me a great letter recently on the ABCs of common sense advertising. ‘Tiny’ is a lawyer-turned-car…
News October 1
