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Latest in: Dealer News

Tips for Used Vehicle Department Advertising

As I wrote last month, we all something we’re good at. Perhaps by now, you’ve figured out after…

News December 29

Losing Them One at a Time – A True Story

I was consulting in a mid-sized GM dealership one evening. The service manager and I were looking through…

News December 29

Count Your Blessings: Success Begins with Being Thankful

The past two years have been the roughest time in the history of the automotive business. The number…

News December 29

Is your Service Department Convenient?

We are a time-hungry society. We need and demand more – period. As consumers, we are no different…

News December 29

A Fresh Look at Internet Leads

My first GSM told me that customers would tell me how to sell them – I just had…

News December 29

One Year from Today

In October, I unveiled an updated ACES (Automotive Continuum of E-commerce Success) chart at the well-attended 9th Digital…

News December 29

Systems: The Backbone of your Dealership

It is stating the obvious to assert that core systems such as your Digital Response Management (DRM) system,…

News December 29

Sales Management – 500 Million and Growing! Why Wait?

Whether training recruits or re-training “old school” folks, we always warn them of who to avoid, including the…

News December 29

Google Places – More Important than your Web Site

There is a place on the Internet that the largest search engine in the world sends people before…

News December 29

Tesla???s Stock Takes a Dive

Tesla Motors Inc.???s stock fell 15% yesterday to $25.55, according to the Detroit Free Press. The story said…

News December 28
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Ram to Enter SUV Market in 2028

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Michigan Supreme Court to Decide on Stellantis Contracts

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