Instead of the usual newest dream gizmo, one of the buzz catchers at the January Consumer Electronics Show was a software-based offering. While...
ID Theft and Your Business Risk
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The Heartbreak (and Loss) of Broken Promises
A covenant is a contract. We make them when we ask someone’s hand in marriage, we sign one when we acquire a dealership franchise and agree to pay...
What to Expect in Auto Dealer Compliance in 2013
2012 was a year of heightened consumer protection enforcement activity by federal regulators. The Consumer Financial Protection Bureau (“CFPB”)...
Auto Dealers Now Hot Targets on Thieves’ and FTC’s Radars
Dealers in the crosshairs due to failure to protect consumers’ financial information Crystal Lake, IL – Automotive Compliance Consultants, the only...
FTC Charges Businesses Exposed Sensitive Information on Peer-to-Peer File-Sharing Networks, Putting Thousands of Consumers at Risk
Settlements Require Companies to Establish Comprehensive Information Security Programs In its ongoing efforts to safeguard consumers’ private...
Implement a Compliance Program
A few months back I posed the question, “Can you pass a compliance audit?” The response was heartening. Most of you believe you have the appropriate...
Do You Know Your Punishment?
The National Football League is fining players up to $50,000 for helmet to helmet hits. The government recently fined Barclay’s Bank to the tune of...
An Unlikely Compliance Model
Remember that time when you were driving down the freeway? On auto pilot, not paying particular attention to the satellite radio, no text messages...
Selling Smarter: Why Your CRM Strategy Should Be Redefined for 2026
As we step into 2026, the market is shifting. Growth will no longer come from selling more cars. It will come from selling smarter. With new vehicle...
Smart Service Automation: Boost Efficiency Without Compromising the Customer Experience
Your service department is the lifeblood of your dealership but keeping up with growing service demand while delivering an excellent customer...