The area code on the caller ID was the same area code where the week’s consulting engagement found me. I assumed it was someone from one of the...
Can you Pass a Compliance Audit?
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Eight Fresh Ideas to Generate Cost Savings, Top Line Revenue, Risk Mitigation
As a purchasing group, we are continually investigating, interacting with and meeting new suppliers and industry experts who have proven they can...
An Unexpected Threat to your Dealership
Negative and intentionally false online comments In 2010 dealers spent more on online advertisements than print media. The explanation is simple:...
Do You Know Your Punishment?
The National Football League is fining players up to $50,000 for helmet to helmet hits. The government recently fined Barclay’s Bank to the tune of...
Back-end Lender Repurchase Demands: A Hidden Land Mine in the Red Flag Rules
By now, most dealers are aware of the FTC’s Red Flags Rule and the potential liability they face if they do not adopt and implement an Identity...
The Pain Will Soon Begin
One of the graphic pictures in one of the presentations I recently gave is a picture of a bullfighter. The bullfighter’s shin has been punctured by...