As a member of various F&I forums, I’m often asked to weigh in on compliance questions. Many of these inquiries involve disagreements about the validity of various long-held beliefs
F&I Fact vs. Fiction
read more
The Road to Credit Card Security
In the months leading up to the October 1, 2015 “deadline” for converting to chip-enabled credit cards, consumers generally welcomed and prepared for the change as it promised more secure
Merchant Partners, LLC Partners with Confident Financial Solutions To Boost Revenue at Over 7,000 Automotive Locations with Auto Repair Financing
Confident Financial Solutions, (CFS) a consumer finance company, today announced a partnership with Merchant Partners, LLC., to help increase service drive activity at more than 7,000
Exclusive Info On Facebook Reviews And Your Dealership
Many of you have dealt with them. The pain in the butt customer who had a bad day at work, kicked the dog, then wrote a lousy review about your dealership on Facebook
Your Biggest, Best Sale Ever!
For most car dealers every weekend is a sale. The same basic offers with a different theme or tag line. Unfortunately, the shoppers know it. And the flat-line response shows it.
The Truth Behind EMV Chip Cards and Your Dealership
EMV, the acronym for Europay, MasterCard and Visa, is the process of embedding payment cards with microchips to authenticate the card and its user. These cards are used as a more secure way to
Dealership Employees & Compliancy
News broke recently about 5 dealership employees that were arrested and face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. This brings the total to 8 employees
The Trickle-Down Effect: How Violations of Federal Laws Can Trigger Violations of State Laws
Federal and state laws, and how they play off of each other present a combination of potential liabilities for dealerships. And, dealers need to be aware of these interactions of liabilities to help avoid
Why Social Trumps Search for Paid Inventory Shopper Traffic
It’s no secret I have never been a huge fan of PPC or Google Adwords. Don’t get me wrong, I feel they have their place but what I have typically...
A New Claim for Bad Dealer Acts: Private RICO Suits
We all know that today’s automotive retailers are not part of an organized crime syndicate. However, some don’t view it that way, and are alleging...