ADP is one of the oldest DMS companies, founded in 1949 to provide payroll services. In 1972, the Dealer Services division was formed to provide...
Technology Trends – Is your Head Spinning?
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Big Data, Big Opportunity
You might think that your dealership is too small to have any need for big data. However, the fact of the matter is that big data provides daily...
Customer Referral Program Made Easy with Pulse’s Dealership Mobile App.
Pulse, a provider of Mobile Apps announced today the addition of a Referral program to existing Dealerships and their branded mobile App offering....
3 Reasons a Front-End Focused Strategy Falls Short in Used Vehicles
I’ve been hearing more disenchantment and doubt from dealers about the value of a turn-and-earn strategy for retailing used vehicles, which I call...
Contact Management Plus Automation: Nurture Leads All the Way into Your Dealership
What can you do with a great contact management solution? Engage your customers based on their personal interests, nurture new leads all the way...
Making the Invisible Customer Visible
Phone Leads are Ramping Up – Do Your Agents Know Who They Are Talking To? Using digital website tracking to have a relevant conversation is as...
Would you let Half of Your Walk-in Traffic Leave Without Being Engaged?
What would you say to your Sales Manager if half of your store’s walk-ins were never greeted by a sales person? Maybe it’s not even what you’d...
Online Reputation Management Tips for Franchised and Independent Dealers
Online reviews level the playing field for dealerships both big and small. If you doubt the importance of reviews, consider these facts: The average...
Experian Automotive — financing to subprime borrowers begins to throttle back
Experian Automotive today announced that the percentage of new vehicle loans to subprime and deep subprime borrowers began to level off in Q2 2014....
Weekly Management Meetings for Company Growth
In every class we hold, some of the most valuable things managers realize they can do to increase sales are to solve some lingering problems, do a...