6 Touchpoints for Service Customers, from Auto Dealer Monthly. Dealers are earning loyal service customers by focusing on providing a positive...
6 Touchpoints for Service Customers
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NHTSA Announces Follow-Up Airbag Recall of 2.12M Vehicles; Chrysler’s Ignition Switch Defect Still at Large
NHTSA Announces Follow-Up Airbag Recall of 2.12M Vehicles; Chrysler’s Ignition Switch Defect Still at Large, from Autobody News. U.S. Transportation...
Reconditioning Gets Undeserved Bad Rap
Reconditioning Gets Undeserved Bad Rap, from Wards Auto. Avoid spending too much getting a car ready for resale. But don’t skimp either. And skip...
When ‘No’ Means ‘Maybe’ at Auto Dealerships
When ‘No’ Means ‘Maybe’ at Auto Dealerships, from Wards Auto. Ten percent of customers who first declined to buy a service contract, ended up...
The Consumer Financial Protection Bureau’s Encroachment Into the F&I World
The Consumer Financial Protection Bureau’s Encroachment Into the F&I World, from GSFS Group. When Congress passed the Dodd-Frank Wall Street Reform...
Mercedes-Benz, BMW See Boost from Super Bowl Ads, Edmunds Reports
Mercedes-Benz, BMW See Boost from Super Bowl Ads, Edmunds Reports, from Auto Dealer Monthly. Mercedes-Benz and BMW saw the most significant traffic...
Ford Expands Performance Segment With Focus RS Hatchback
Ford Expands Performance Segment With Focus RS Hatchback, from Bloomberg Business. Ford Motor Co. introduced its Focus RS hatchback as the automaker...
CPO Sales Start Year Ahead 17%
CPO Sales Start Year Ahead 17%, from Auto Remarketing. Certified pre-owned sales picked up right where they left off — and actually got stronger....
Used Cars Could Depreciate More in 2015
Used Cars Could Depreciate More in 2015, from Cars.com. Looking for a used car? This might be the year to start shopping. Ratings agency Fitch and...
ELEAD1ONE Integrates with CreditMiner
(Atlanta) -– ELEAD1ONE, the leader in customer contact management, CRM and dealership software, announced today its integration with CreditMiner,...