6 Steps to Getting Referrals, from NCM Institute. The easiest lead to close is a referred lead. Unfortunately, not many automotive salespeople have...
Digital Dealer 18 with Mat Koenig
When it comes to automotive industry events, 90% of them are either boring, recirculated information or complete and total pitch festivals....
Truck Market Continues to be Strong
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...
Hooray for GM’s 500 millionth vehicle?
Hooray for GM's 500 millionth vehicle?, from Automotive News. DETROIT -- General Motors CEO Mary Barra and other top brass are in Kansas City today...
Amelia Island 2015
There has to be some FUN in this business!! By now those of you that read my stuff regularly know that I’m a big fan of old cars, especially race...
Put on a Happy Face. Seriously.
Put on a Happy Face. Seriously., from The Wall Street Journal. It's one of those days. You argue with your spouse before heading out the door. A...
Success Begins in Your Mind
Success Begins in Your Mind, from NCM Institute. Most people who fail in business fail because they don’t know how to keep their attitudes positive...
April 21: The Day Your Website Disappeared
Pick up your iPhone or Android right now, pull up your web browser and search for your dealership using Google. If your website isn’t...
Then, Now and in the Future
The guard has changed, so to speak, in our industry. As the new generation takes over from the old, and the new, younger dealers begin to come into...
The Final Blow Against the Manufacturers’ Attack on Franchise Laws
On April 7, 2015, the United States Second Circuit Court of Appeals affirmed the trial court’s dismissal of the Alliance of Manufacturers’ complaint...