It’s time for a little truth-telling. Let’s start with TrueCar. As a matter of principle, dealers don’t like the company. And who’d blame them?...
3 Ways Dealer’s Address Efficiency, Transparency Challenges
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The Core of Business Growth
Question: Is your dealership and its team members working under an all-encompassing business plan and processes or are you with the majority of...
A New Claim for Bad Dealer Acts: Private RICO Suits
We all know that today’s automotive retailers are not part of an organized crime syndicate. However, some don’t view it that way, and are alleging...
Capture, Conquest and Close
Remember the days when print was the dominant medium for dealer advertising? Many thought that would never change. They were proven wrong by the...
Building Smarter Car Sales People and Why it is Imperative to the Future Economics of Your Business
Three Strategies to Build Lasting Relationships with your Women Buyers Today’s cars continue to become smarter as manufacturers recognize the value...
5 Secrets To Make Lead Generation Work For You
Yin Yang is perhaps the most known and documented concept used within Taoism. With Yin/Yang, two halves come together to create wholeness. Examples...
Make Customer’s Drive to Your Virtual Car Lot a Breeze
Today, more consumers are researching cars online before ever stepping onto a dealer’s lot, significantly cutting down on the time spent at...
4 Points on Time Optimization for Auto Repair Support Personnel
Often when considering resource utilization focus is drawn to technician efficiencies. Performing automotive repairs is the primary purpose of any...
Why your BDC Manager Can’t Be Your Administrative Assistant
Your business is booming, you’ve got your sales teams, desk managers and finance managers all ready to go. But, you have these “things” coming into...
Industry Trends Suggest Big Changes In Dealership Operations
The writing is on the wall. Some manufacturers are deciding to keep more profit while others are cutting warranties -- all while new players are...