I was recently asked if a dealership should upgrade their computers to Windows 10, and how will it work with their DMS systems and factory? When it comes to change, it is human nature to avoid change.
DMS Systems and Windows 10
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Employees and Social Media: Minefield or Major Opportunity?
There’s a lot of discussion happening right now in nearly every dealership about employees and social media, and whether to encourage employee participation in social media and content marketing
A 5-Star Reputation for Your Dealership
Before we get started discussing how to obtain a 5-star reputation for your dealership, pull up Google and conduct a search for your dealership’s name. (Note: if your dealership’s name is not unique
Digital Marketing: Google Analytics 101
Chances are your dealership has already signed up with Google Analytics. Why wouldn’t you? It’s free. But what exactly does it do? Why do you need it? How can you use it to make better decisions
Piggyback Power!
If you employ radio advertising in your marketing plan, ‘piggybacking’ 30-second spots can help you achieve greater value and a more powerful presence while taking advantage of co-op funds in a
Best Opportunities to Reduce Costs and Improve Gross in 2016
Other than payroll and floor plan expenses, the spend for supplies and services can consume a large part of a dealership’s revenues. Spending the time to source, quote and negotiate 130 categories of
All Managers Are Not Equal
The Best Ones Are Winning Coaches Most people when asked what a leader looks like respond by identifying various titles such as: certain presidents,...
Open Recalls and Stop-Sale Directives on New and Used Vehicles
I wrote in this column a few months back concerning the expansion by GM and Chrysler Fiat stop-sale directives on new vehicles to include used...
Setting Your Business and Family up for Continued Growth, Now and in the Future
Do you have a vision for your business but are unsure how to get there, or feel like issues keep getting in the way? Have you ever considered how...
Compliance vs. Ethics: The Lines Are Getting Blurry in the Car Business
Ethics and compliance are different from each other, but both are vitally important to the long-term success of dealerships and automotive professionals. Often the terms “unethical” and “illegal”