According to a study by Colloquy, there are 3.3 billion loyalty program memberships in the United States, which averages 29 per household. Yes, loyalty programs are everywhere. From grocery stores,
Loyalty Is Much More Than a Transaction
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Use Your Strongest Social Media and Build From There
While every business would likely love to be prominent on all social media networks, many that attempt to do so quickly experience burnout. It is possible to have a fully developed presence on the various
Auto/Mate Announces Dates for its 2016 National Customer User Summit; Issues Call for Speakers and Sponsorships
Albany, N.Y. – April 11th, 2016 – Auto/Mate Dealership Systems today announced dates for its national customer User Summit, anticipated to be the...
RouteOne's eContracting Can Now Be Accessed Directly by Reynolds and Reynolds docuPAD®
RouteOne will make its full eContracting signature process available for the Reynolds and Reynolds® docuPAD® solution. Dealers utilizing RouteOne’s...
RouteOne Launches New Desking Product
RouteOne has launched, RouteOne Desking, a new desking product that enables dealers to quickly calculate and present monthly payment options to...
RouteOne eContracting Growth Expands
RouteOne eContracting volume increased nearly 30% to 2 million contracts processed in 2015 after more than doubling in 2014. The growth is...
Fixed Operations: Are You “All In?”
An Open Letter to Dealers and General Managers To dealers and general managers: how do you feel about fixed operations? Do you see fixed ops as a...
Modeling Service Profit Might Be What You Need – Time to Get Off It
What does it take to make a substantial profit in the service department? At the rate some new vehicle departments lose money, it may be a do or die situation. While the answer may or may not be
What Does “Sales Manager” Mean to You?
Due to the importance of this topic, I would like to clarify that the initial outline of what my opinion of a “sales manager” is, comes from experience and the effect that will be had on dealership personnel
How to be a Content Marketing Genius
The biggest challenge many dealerships – or businesses for that matter – encounter when developing strategies to capture the attention of their audiences is how to do it.