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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Family Matters in Car Dealership World

Family Matters in Car Dealership World

Greg Miller, son of the late iconic dealer Larry Miller, has bought his first dealership on his own – from another iconic dealer, Bob Baker who at 84 is just about out of the business after a long career.

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The "90 Day Wonder"

The "90 Day Wonder"

I want to take a couple of minutes to discuss with you the phenomenon affectionately known as “The 90 Day Wonder”. For those of us unfamiliar with this phenomenon, let me ‘splain it to you.

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The “90 Day Wonder”

The “90 Day Wonder”

I want to take a couple of minutes to discuss with you the phenomenon affectionately known as “The 90 Day Wonder”. For those of us unfamiliar with this phenomenon, let me ‘splain it to you.

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Your Best Leads Are the Free Ones

Your Best Leads Are the Free Ones

Most dealers I know spend around $30, or more, per lead to drive more sales customers into the store. In many cases these leads contain little information that is actually useful to help close the customer.

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The Power of Automated Service Surveys

The Power of Automated Service Surveys

When a car comes in for a service, whether it’s big or small, it’s important that you make sure the customer is satisfied with the work you’ve done on their automobile. Vehicles, for a lot of people,

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Always Be Prepared

Always Be Prepared

His Madness offers a four-point plan for winning over customers whose insurance companies are trying to steal your F&I product sales.

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