Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q
Complexities of Compliance

Complexities of Compliance

Even a small investment in compliance training now can save a dealer thousands in legal fees later. It’s no secret compliance is a hot topic in the auto-finance space.

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Used Cars Not Retaining as Much Value

Used Cars Not Retaining as Much Value

A new study from Black Book, a new- and used-car valuation service, found that the value of 3-year-old cars is on the decline, thanks to more consumers trading in their autos to buy a new car.

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Top 15 Service Advisor Myths

Top 15 Service Advisor Myths

Myths are dangerous things. They are invented from misinformation and the unknown.  For example, only a few thousand years ago it was generally believed that if you sailed too far out to sea,

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Increasing Customer Retention starts TODAY

Increasing Customer Retention starts TODAY

As a general manager or store director you are approached daily with the latest and greatest technique to attract more customers to your service department. Although this is a very necessary action to

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