Want to know the best way to increase customer retention? It’s not rocket science. It all comes down to the relationships that your employees have with your customers. If your employees
Dealers are constantly getting beat up in the mainstream press (and in the showroom) about their lengthy, painful sales process. It’s one of the reasons customers are frequenting fewer
Few things go together as nicely as digital retailing and the Digital Dealer Conference. This is where automotive professionals go to learn about the practical application of technology, after all,
If there was a theme to Digital Dealer 21, it was of exploration – of defining and discovering how technology makes business better for dealerships, and which techniques managers should use
Today’s show is a little different than what you might be used to. There’s no featured guest, instead we’re going to share with you the top takeaways from Digital Dealer #21.
Facetime has a brand-new rival named Google Duo. A video chat app that works exclusively on phones is releasing today, and word on the street is that it will be fast,
This week’s Black Book Market Insights report shows that overall car values continued to face significantly higher depreciation compared with trucks, particularly luxury segments. However,
It’s an exciting time in digital history. Automotive marketers are finally catching on to the critical importance of attribution – AND more importantly, the associated consequences if accurate
motormindz, Inc., a global automotive professional services and technology accelerator, announced today that former AutoNation officer and Vice President, Christopher Glenn will join
You may think that simply because you offer an excellent customer experience, your customers will be loyal… but what is really happening? Is it possible that YOUR definition of a great customer