So it’s been a long time since I wrote a blog (for myself, that is) but after attending Jim Ziegler’s Internet Battle Plan and watching people choose to go Pokémon hunting rather than network
Five Simple Strategies to Pack Your Showroom!
Customers today are shopping less than two dealerships in person before purchasing a vehicle. This means that aggressive conversion to showroom traffic is the key to success at every dealership.
The Down & Dirty of Digital Retail
With vehicle shopping preferences changing at the speed of light, dealers are turning to digital retail in hopes of reaching a greater audience of prospective customers. However, it can be tricky
10 Warnings Signs Your Dealership’s Culture is Toxic
Company culture is a hot topic recently, and with good reason. Companies with a great workplace culture enjoy increased employee and customer retention rates, as well as higher profits.
Car Buyers Want Amazon-Like Dealership Experience
Why should a car dealership provide such an online shopping experience? Shopping online now provides the buyer with a faster quote price, often lower than what the salesperson can offer,
Communication & Engagement: BFFs That Stick Together
Communication and engagement go together like biscuits and gravy, like macaroni and cheese, like bacon and eggs. Most of the time, it’s pretty hard to have one without the other.
Start with the End in Mind [VIDEO]
Is your dealership creating videos just to have lots of videos? Every video should have a purpose. Tim James explains why it’s important to start with the end in mind.
When Do You Tell a HIPO?
Across the business world today, there is a mad race going on to select and develop HIPOs within an organization. In case you’re not familiar with HIPOs, they are the high potential employees,
Understanding the New Overtime Pay Rule
Hopefully you’ve perused the U.S. Department of Labor (DOL)’s final rule updating overtime regulations under the Fair Labor Standards Act (FLSA), which will impact four million workers
The Future of Car Ownership That No One Is Talking About
It has never been more clear that transformational change to one of the world’s largest industries is just around the corner. Car ownership is supposed to change — and when it does, it is predicted






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