They say that the best description of a tax auditor is someone who arrives after the battle and shoots all the wounded. I’ve been through some rough tax audits for my clients,
Is Your DMS Going Paperless?
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A Firmly Rooted Dealership Stands Strong in Adversity
When asked, dealers tell me their biggest challenge is “people;” attracting, hiring and staying…the big three. Last month I briefly spoke to the first two
Customers Expect the Impossible – So Give It to Them
Technology changes in our industry faster than many of us can keep up with. It seems like new services and innovations pop up weekly. Do we know which innovations consumers are sure to like or not?
Epic Storytelling Sets Your Brand Apart
Great brands differentiate themselves through storytelling. Not the “once upon a time” kind, but rather the kind that gives consumers an inside view of what the brands are really all about.
Dirty Data & Your Dealership
Dealerships have an epidemic on their hands, one that’s growing out of control and killing their profits. It’s happening in every showroom from coast to coast, and the culprit is right under their nose.
Multiple of What?
Multiples, multiples, multiples. Dealers talk about blue sky multiples, a shorthand for valuation, all the time. And, Kerrigan Advisors publishes The Blue Report™, where we discuss the recent
How to Stay in Your "Execution Zone"
Effective and consistent execution requires a combination of both skill set and mindset. The five-step execution process I lay out in my book, “It’s Not Rocket Science: Four Simple Strategies for
The Sad State of User Experience in Automotive Industry Websites
Maybe it’s just me, but have you seen the state of auto industry websites lately? I’m not just talking about dealerships (which are mostly awful). I’m talking about the vendors and even the
RIP CRM!
CRM as we know it is dead. Its sole purpose was to replace index cards and rolodexes with a more organized digital solution – one which helped salespeople more efficiently follow-up,
Auto Lease Deals Inch Closer to $99 per Month With Latest Offer From Nissan
Wantalease.com, the nation’s first online car lease marketplace for new lease deals, reports the latest update on new lease offerings, with the Nissan Sentra SV currently offered at $109.00 per month,