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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q
Phone-Ups that Show-Up

Phone-Ups that Show-Up

Every time I ask a group, whether it be dealers or salespeople, what the goal of a sales call is they tell me it’s to “set an appointment.” No, it’s not! Let me explain with two scenarios.

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What Would You Do?

What Would You Do?

In this era of dealership expansions and acquisitions, groups are often put in the unenviable position of inheriting promises or perks that were offered prior to the dealership acquisition.

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