Have you ever tried to call a dealership – whether it’s to inquire about a vehicle or schedule a service appointment – just to get placed on eternal hold or thrown into someone’s voicemail?
Efficiency is the Key to Loyalty
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ADESA Names Trent Strauss Director of Dealer Relations
ADESA today announced that Trent Strauss has been promoted to director of dealer relations for ADESA, effective immediately. Strauss will report to Steve Dudash, vice president of dealer services.
Auto Lender Survey Shows Disconnect over Use of Residuals for Portfolio Strategy
A large number of auto lenders say they don’t leverage residual data for their portfolio, despite the majority admitting that portfolio risk assessment and remarketing remains at the top
The Dealership Experience: Do Your Customers Like You?
For most people, buying a car isn’t a regular, everyday activity. It’s an occasion that doesn’t come around all that often, and when it’s time to shop for a new car, consumers expect
Service Retention Relies on Consumer Trust
When a customer buys a new car from a dealership it’s almost a given that service also just gained a new customer. Most of the time, if the customer is local, they will start bringing
Wheel’s Auto to Announce CPO Merchandising Best Practices at Used Car Week
At the Used Car Week conference next month in Las Vegas, Wheel’s Automotive Dealer Supplies, Inc. will announce its line of CPO-specific visual marketing ideas for automobile dealers.
![Hard Facts: What’s the Deal With Google RankBrain? [VIDEO]](https://digitaldealer.com/wp-content/uploads/2016/09/HardFactsHeader-092316-400x250.png)
Hard Facts: What’s the Deal With Google RankBrain? [VIDEO]
Since 2015, Google has been using something called Rankbrain, and it was used to process and deliver more relevant and organic search results. How? It was even a mystery to Google!
Kat Züber Has Been Named Manager | Campaign Performance of ZMOT Auto
The Cardinale-Group of Companies is pleased to announce that Ms. Kat Züber has been named Manager | Campaign Performance of ZMOT Auto,
Use Attention and Intention to Increase Sales to Women
Most everyone understands that creating new habits is difficult. Time, attention and review are necessary parts of developing successful strategies. This applies to increasing sales to women for your dealership.
5 Ways Omnichannel Is Destroying the Auto “Retail Store”
In the United States, the ultimate retail store was the car dealership. It was, in fac,t the only place you could go buy a new car a few years ago.