It continues to amaze me how much a relatively minor portion of the vast Aftermarket is influencing the actions of automotive dealership service and parts. Of course, the aftermarket size
Power Play: Consumers Control the Marketplace
With a marketplace full of choices, technology, and customization, today’s consumers are more empowered than ever. They’ve taken control when it comes to shopping, making their preferences known,
CarMax Begins Home Delivery Program in NC
CarMax is joining the development parade of finding ways to retail used vehicles without the buyer having to step foot on the lot. As outfits such as Beepi and Carvana gain steam,
VW to Start Diesel Buybacks
Volkswagen will begin buying back its 2.0L diesel models following approval Tuesday of a $14.7 billion settlement by a federal judge. The automaker expects to complete the process by
Nissan May Win U.S. Sales But Biggest Dealer Doesn’t Like How
When U.S. auto sales numbers arrive Tuesday, Nissan Motor Co. is expected to look pretty good — or at least less bad than its competition. The Japanese automaker’s sales slipped just 1.5 percent
Feds Propose Voluntary Automotive Cybersecurity Standards
Stopping well short of issuing regulations, the U.S. federal government is proposing voluntary cybersecurity guidelines aimed at getting carmakers and their suppliers to secure computers
myKaarma adds Four New Innovations to Platform, Helps Further Improve Customer Interaction with Auto Dealer Service Departments
Leveraging 21st century communication software, myKaarma enables auto dealerships to provide service customers with a dramatically improved experience
DataMentors Launches Auto Lease Expiration Data to Power Conquest Marketing
DataMentors, LLC, a leading provider of Data-as-a-Service (DaaS) and Right Time Marketing, announced today the launch of its auto lease expiration data solution available through Relevate Auto,
Declined Service: You Can’t Fix a Problem You Don’t Know You Have
Over the past few years we have seen robust annual sales, with the number surpassing 17 million last year. The used-car market is doing well too. All of these cars in circulation need servicing,
STUDY: Social Savvy Sales Pros 6X More Likely to Beat Quota
Not all Facebook pages are created equal. It’s hard to ignore the opportunities available with Facebook to attract, engage and convert would-be customers. However, building a high-converting








