While it is still legal to sell pre-owned vehicles with open recalls, the National Highway & Transportation Safety Administration has advocated that these vehicles not be sold — Similar to how it is illegal
This Week in Social Media News: Week of November 21, 2016
Facebook had reportedly been having some issues with the metrics it provided, so they have released several updates to help ensure the accuracy of their reports.
Car-Shopping Activity During Cyber Monday
Cyber Monday is known as the day for getting deals on everything from toys to electronics. But what about cars? Jumpstart Automotive Media presented an online survey to approximately
For Loyalty, All You Need Is Love
As technology has caused a significant shift in consumer interactions and desires, retailers have to follow suit in order to retain the consumers’ business. Customer loyalty is an increasingly fickle thing
myKaarma and MDL autoMation Announce Partnership and Integration
myKaarma, the cloud based conversational commerce software that’s revolutionizing the auto service industry and MDL autoMation (MDL – formerly MyDealerLot), a leader in RFID and License Plate
A Marketplace of Empowered Consumers
Today’s automotive consumers are more educated than ever, and that plays an enormous role in how they interact with your dealership. Shoppers expect even more from your team
7 Smart Moves to Engage Employees in Social Media
Have you recently come ’round to the idea that social media needs to be an integral part of your business strategy? Social is great for creating consistent, genuine interest in brands and local businesses.
Auto/Mate Employees Surpass 1,000 Years Combined Experience Working in Auto Dealerships
Auto/Mate Dealership Systems announced today that with its latest round of hiring, its employees have surpassed 1,000 years of combined experience
Customer Service: Your Customers Aren’t Going To Take it Anymore
One click ordering. Buy it now. Same day delivery. Dash buttons where all you have to do is press a button and the item is shipped. You can even place orders through Amazon’s Alexa with a voice command.
Anticipation Is Not What’s Making Them Wait – It’s Inefficiency!
Recently I’ve seen several blogs and articles about the customer experience and an article in Automotive News really caught my attention and sparked my interest.







