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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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The Amnesia Effect of Google Analytics

The Amnesia Effect of Google Analytics

Your dealership undoubtedly sees a lot of customers each day. Let’s say that each customer who walks into your showroom wears a different color shirt. Over the course of time, you see

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Keeping the RO in Ho Ho Ho

Keeping the RO in Ho Ho Ho

The holiday season is upon us. That means extra money is needed for things such as traveling, presents and decorations. This time of year is typically when an increasing number

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’Tis the Season…for Oil Changes

’Tis the Season…for Oil Changes

It’s the most wonderful time of the year—unless you’re in the automotive service business! Everyone’s mind is on mistletoe, shopping, office parties, Mary, Joseph, and Baby Jesus,

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Pave the Path for a Smooth Ride

Pave the Path for a Smooth Ride

he best way to describe my experience training managers over a 30-year span, is to equate it to rounding up wild cattle and trying to take them on a trail ride to one destination.

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