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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Selling is Asking, Not Telling!

Selling is Asking, Not Telling!

They feel compelled to tell their customers all about their products and services without first understanding their needs. Often times, they only pretend to be listening to what their customers

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The Power of Public Relations!

The Power of Public Relations!

It’s amazing to me how so many great car dealers leave so much on the table by not taking advantage of public relations opportunities. Essentially, public relations is a process of communicating

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Dealer Prejudice

Dealer Prejudice

Automotive is cluttered with old-time assumptions and inherent tendencies that “appear” to hold back a lot of dealerships. Many people wonder if a data-driven only approach could yield

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VW Dealer Settlement Nearing Completion

VW Dealer Settlement Nearing Completion

By the time this article is published, we hope to have final approval of the settlement agreement between VW and its dealers with regard to VW’s use of defect devices in diesel vehicles resulting

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