PALO ALTO, CA, August 03, 2017 – Open safety recalls are a common aspect of the retail automotive business, unfortunately, but their quick...
The price you pay for a parts purchase makes or breaks the ultimate margin – never the sale price! There is so much more in the Aftermarket world...
In the far reaches of northeast Oklahoma stands a small domestic dealership that has a staff with a heart of gold. The men and women of Vance...
Remember the good old days, when manufacturers notified dealers in advance that a safety recall was in the works? Dealership service departments had...
If the idea of proving social media ROI seems frightening, you're not alone. A recent marketing study found that attributing social and content to...
You want to sell more cars. You’re confident you’ve covered all the bases – radio, TV, print, digital, and a well-stocked lot that dazzles like a...
Joe Wajda, Executive Manager World Subaru, Tinton Falls, NJ World Jeep Chrysler Dodge Ram, Shrewsbury, NJ Joe Wajda began his career in the...
Previously I have written about the importance of visionary change in dealerships. Why is it this industry largely doesn’t grasp the concepts that...
The best leaders leave a legacy by reproducing themselves into high-potential team members. While leaders should train, coach, motivate, and care...
I love Netflix. For better or for worse, I’ll patiently wait for the next season of Daredevil to be released on the service, and then devour the new...