$99B Opportunity in Fixed Ops 64% of dealers identify customer retention as their primary business concern, and 94% of dealer personnel believe the...
$99B Opportunity in Fixed Ops
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The Wonderful World of Local SEO — Part 2
Tune in next Week for the Wonderful World of Local SEO -- Part 2 Local Search expert Greg Gifford, who speaks internationally at both automotive and...
NITS SOLUTIONS LAUNCHES NEW WEB BASED REPORTING PLATFORM: AFTERSALES IQ™
NITS SOLUTIONS LAUNCHES NEW WEB BASED REPORTING PLATFORM: AFTERSALES IQ™ Centralized data analytics tool gives automotive dealerships greater...
How to Accurately Measure and Track your Customer’s Full Journey
Creating an Attribution Infrastructure I’ve talked a lot in the past about the importance of using a multi-touch attribution model with data...
Why Few Consumers Bring Vehicles into Dealerships for Recall Work
With more than 63 million vehicles with open recalls currently on US roads and highways, you would assume that consumers would make recall repairs a...
What to Do If Your DMS Is Sold
Chinese philosopher Lao Tzu said, “If you do not change direction, you may end up where you are heading.” For many dealerships on the Auto/Mate DMS,...
Has the Promise of Big Data Finally Been Fulfilled?
Big data has been a big topic in automotive for a long time now. At this point, I think we’ve all realized there is a limitless digital warehouse of...
Communication: The Glue that Holds Teams Together
One very important thing some leaders fail to realize is that communication is the glue that holds teams together. Too often managers get so caught...
PartCycle.com Offers Auto Dealerships Alternative Parts Options for Service Customers.
Dealerships and service locations can now increase service sales with used OEM parts Marketplace. FLORENCE, Ala. (July 20, 2017)—PartCycle...
Depreciation Increased Last Week on SUVs
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...