Perhaps, the most important aspect of any business is customer service. In fact, it doesn’t matter what type of business you run, if you don’t have...
Signs That Your Repair Shop Customer Service Needs an Overhaul
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5 Tips to Getting Your Customers to Sing Your Praises Online
According to a study by The Nielsen Company, 74 percent of consumers turn to review sites to find a local business to spend their money with. The...
Transforming Your Digital Approach with Video: Insight from Google and Facebook
Who would you select if you had an opportunity to spend time with senior members of any company? Would you select members from your OEM, third-party...
Clarivoy Launches New Company Website
Rich Content Helps Auto Dealers Discover If their Marketing Campaigns are Working Columbus, OH, August 9, 2017 -- Clarivoy, the auto industry’s most...
Wake Up and Smell the Change! What You Can Learn from Retail-Industry Leaders
When it comes to adopting new technologies, the automotive industry is typically slower than other leading industries. This is a sad fact as these...
Multi-Touch Attribution: Considering the Whole Customer Journey
Stop me if you’ve heard this one before: As the number of available marketing and advertising channels has exploded in recent years, dealers must...
Soft Pull Technology – An Easy, Low-Cost Method for Boosting Leads and Sales Totals
Start every deal the right way Imagine that with just a name and address you could immediately know your customer’s exact credit score and all the...
What Homers and Strikeouts Can Teach Dealers About Success
Baseball season is in full swing (pun intended) and there's an interesting controversy swirling around the league. Players are on pace to hit nearly...
4 Essentials of Digital Transformation in Auto Retail
If you need convincing that digital transformation is real, just take a look at the evolution in the big shopping malls near you. Dozens of malls...
How to Win the Mobile Moments AT the Dealership
Would you believe that according to a Placed Inc. / Cars.com study, 51% of car shoppers view web content related to price, payments and offers on...