In our industry today, partnering with professional capital is a significant discussion thread. Namely, selling less than 100% of the business and...
Is a Financial Partnership in your Future? Some Considerations for Dealers in Growth Mode
read more
Organize for 2018 – Expect Greater Efficiencies and Profitability, Fewer Surprises
Management is a challenging endeavor in any business, but especially so in an auto dealership. Dealers need to manage a large staff, facilities, new...
Four Tech Tools That Decrease Employee Turnover
Employee turnover continues to be a problem in many dealerships, and especially in fixed ops. The ability to attract and retain service technicians,...
You Can’t Take a Train 500 Miles on 400 Miles of Track
Build Your Store's Direction Towards a Success Destination Recently I took a road trip and visited with several dealerships. Many of these stores...
Fallacy
Dr. Merlot and I met up during a layover in Charlotte in route to a family business operating three semi metro dealerships in the Midwest. In our...
Attempting a No-Huddle Offense? How’s that Working for You?
How many football teams can you name that have successfully executed a no-huddle offense throughout an entire game? How about half a game? Or, a...
Don’t be a “Management Jerk” and Steps for Handling Them!
A “jerk” is defined as a contemptibly obnoxious person. Sadly, there are too many jerks in management who seem to believe their position gives them...
Service Absorption is a Dangerous Number
Service absorption is one of the most frequently cited Fixed Ops metrics at 20-group meetings. While asking the service department to carry store...
Taking Ten with Cary Greenberg of Digital Media Nation: Reputation Marketing
We caught up with Cary Greenberg at the Digital Dealer Conference & Expo and sat down with him for ten minutes to capture his views on the state...
UpdatePromise Announces New Partnership Integration
CHINO, CA November 2nd, 2017 – UpdatePromise recently announced its latest integration with one of the largest credit and debit card processors in...