In building customer loyalty, one of the first things that comes to mind is the customer experience. Many businesses focus on the overall experience...
Sometimes It’s the Small Things that Matter Most
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Manheim’s Industry-First Marketplace to Deliver Unprecedented Omni-Channel Experience Brings Together All Channels into One Integrated Destination for Buyers and Sellers
ATLANTA – Manheim, the world’s largest vehicle remarketing services company, will deliver the industry’s first omni-channel experience through...
Cox Automotive Presents Heather Pullen of Porsche Cars North America with Community Impact Award
Award recognizes remarketing leader for outstanding community service ATLANTA, Nov. 17, 2017 -- Cox Automotive presented its 2017 Community Impact...
DealersLink Hires Josh Dougherty as VP of Sales Industry; Veteran Joins Auto Technology Company
Broomfield, Colo., Nov. 14, 2017 – DealersLink, an industry leader in automotive systems integration and networking technology, has announced the...
SWAPALEASE.COM SURVEY ON INCENTIVES SHOWS MORE DEALERS INCREASING INCENTIVES ON LEASES IN 2017
More Dealers Would Rather Use Incentives to Move Inventory Through Leasing than Protect Residuals Through Finance Deals CINCINNATI, OHIO (November...
Freebie Friday: Mastering Change
How do you find your footing when everything around you constantly changes? In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer shares advice...
Oplogic Sets the Pace with GM Premium CRM Launch
DETROIT, MI, November 16th, 2017- Oplogic, a premier provider of CRM and related services for automotive dealerships, has begun the roll out of its...
The Transformation of the TPA
Third-party administrators (TPAs) often take on multiple roles, including customer service provider, risk assessment manager, claims processor, and...
Technology Training: 4 Training Methods for Success
There are four primary learning styles: visual, auditory, read-write, and kinesthetic. A visual learner typically is a fast-talker who likes to...
Service Department Communication in the 21st Century
Alexander Graham Bell, credited with inventing the telephone in 1876, showcased his remarkable invention with the first-ever phone call to Thomas...