We are in a new era; one in which dealers make most of their money on the service side and not in new vehicle sales. Yet, as an industry we still...
Plugging Holes in the Service Bucket
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How to Build Loyalty with Customers by Writing Emails
Customer loyalty entails not only attracting but retaining customers for one’s business. It involves marketing tactics and strategies that leave...
What Questions Are Your Customers Asking & Why Are Those Important?
CallRevu President & Partner Michael Markette shares why the questions your customers as on the phone are vital to how you should interact with them.
SWAPALEASE.COM UNVEILS QUARTERLY AUTO LEASE TRENDS REPORT FOR Q1 2018
Report Shows Fewer Dealer Incentives on New Leases Driving More Shoppers to Secondary Market CINCINNATI, OHIO (May 22, 2018) – Swapalease.com, the...
What Can We Learn from a $1000 Toilet Seat?
In my recent travels, I went to Tokyo and Kyoto in Japan. A few things struck me: just how space efficient and clean everything was. I visited the...
Facebook Journeys: What Makes Customer Journey Data Valuable?
At the recent 2018 F8 Developers Conference, Facebook introduced Facebook Journeys, a new enhancement to their Analytics, which will reportedly give...
RMS Automotive Uses Artificial Intelligence to Reshape the Portfolio Management Business
Machine learning algorithms enable product suite to self-learn using unrivaled Cox Automotive data ATLANTA (May 17, 2018) – There’s a lot of buzz...
What Do Women Want?
Today, we live in a “Sheconomy,” an economy driven, influenced, and essentially run by women. Women are the decision-makers --they plan, manage,...
How to Offer a Car Maintenance Plan That Keeps Customers Happy
As a car dealer, keeping your customers happy should be your primary goal. Not only does quality service guarantees their satisfaction, it also...
Jeff Wyler Automotive Family Adopts Leading Video Provider, SnapCell
We are delighted to announce that one of America’s highest rated automotive families operating out of Ohio, Kentucky and Indiana have adopted...