There is nothing more frustrating to a customer than being told a repair will take X amount of time - only to be informed later that it will take...
The Future of your Service Department
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Creating Rock Star Sales Professionals
We all want to have a rock star sales team! So why is it so hard to have one? Most likely it’s because we keep doing the same old thing when it...
Fidelis PPM Sister Company Vero Partners with Allied Solutions, Launches Inventory Freshening, Profit-Building VSC Program for Non-Franchise Dealers
SCOTTSDALE, AZ, March 29, 2018 -- Fidelis PPM announced today its sister company Vero has partnered with financial services provider Allied...
Research Shows Dealers Looking to Change Sales Processes to Combat Turnover, Boost Profits & Improve Customer Satisfaction
Survey findings highlight need for dealers to modify strategies to sell the way customers want to buy CHICAGO — March 22, 2018 — MAXDigital, a...
MAXDigital Releases Innovative Software Platform to Embrace Customers’ Natural Path to Purchase
A technology-enabled auto dealer sales process to sell the way consumers prefer to buy CHICAGO — March 22, 2018 — MAXDigital, a premium end-to-end...
Think Efficiency isn’t the Answer? Check out this Story!
According to a recent article in Automotive News, Motorcars Honda in Cleveland Heights, Ohio, believes that the future of franchise dealership...
Service Conquest: Success is in the Data
As new vehicle sales profits become more difficult, it is important to increasingly turn your attention to growing your service business. Dealers...
Survey: 86% of Car Shoppers Conduct Online Research Before Visiting a Dealership
Brand New Data Unveiled in ‘Auto Shopping in America’ Report DENVER (March 27, 2018)—Memo to auto dealers: shoppers prefer your website! Adtaxi—one...
MetroGistics Hires John Heimann as Associate Vice President of IT
St. Louis, March 27, 2018 – MetroGistics, a leading provider of automotive logistics services, has hired John Heimann as associate vice president of...
Strongest Week for Used Cars in Two Years
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...