Located at Manheim San Francisco Bay, the new center will serve clients’ growing and diverse needs. HAYWARD, Calif., June 13, 2018 – Preparing for...
Don’t Go Breaking Your Customer’s Heart!
When it comes to earning business, the customer experience has become a key differentiator. These days, sales and service customers tend to choose...
Despite Robust Sales, U.S. Auto Dealers Feeling Less Optimistic For Summer Sales
ATLANTA – June 11, 2018 – Overall, U.S. automobile dealers are more positive than negative when describing current market conditions, according to...
How Artificial Intelligence is Influencing 2018’s Top HR Trends
Making way for a more technology-dependent future, AI is one of the latest tech spheres that has taken the entire world by the storm. It has always...
Mid-Size Car Values Drop
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...
How to Reach Customers at the End of the Car-Buying Journey
Let’s be real, there are a lot of digital marketing tools out there for dealers. But they’re basically worthless if you don’t know when to use them....
Alan Ram’s Proactive Training Solutions Appoints Ryan Spoerl as Vice President of Sales and Operations
June 12, 2018 Alan Ram’s Proactive Training Solutions, the industry leader in automotive sales and management training, today announced that Ryan...
How Digital Marketing Can Help Your Business
Traditional marketing is not enough to guarantee your success in the automotive industry. If you own a business and want to secure a spot in such a...
The Law of Attraction: What You Visualize, You Materialize
An Open Letter to All New Automotive Sales Professionals (Showroom & BDC) To all of my “new hires,” “green peas” etc….a warm welcome to the...
Broken Links Lead to Broken Relationships
When I had the opportunity to move into the role of internet director at a Ford dealership in Escondido, I was excited about the responsibility, and...







