The challenges posed by leading from the middle were framed well by John Maxwell who wrote, “One of the toughest things about being a leader in the...
How to Lead from the Middle
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The Best Sales Close in F&I
If you don’t close the sale, no one wins! Whether it’s selling financing, selling vehicle service contracts, selling guaranteed asset protection,...
The Greatest Threat to Survival is From Within
Do not Confuse Activity with Accomplishment Mindless managerial duties and conformity are major traps for mediocre managers and the casualties are...
Older Vehicles with Higher Mileage… And More of ‘Em, Wow!
Every year the number of higher mileage older vehicles increases. And every year dealership service departments lose more market share. Vehicle...
Three Automotive Digital Marketing Trends On Their Way
Digital marketing has seen radical changes over the last few decades. Across industries, shoppers have gotten used to possibilities unimaginable...
The Crazy Professor
One of my college professors was famous for a crazy stunt that he pulled every semester. On the first day of class, he would introduce himself, take...
Dealertrack Expands Hyundai Motor Finance and Kia Motors Finance Contracting Partnership Driving Increased Efficiency
Streamlined F&I process lets dealers submit contracts to captive in real-time and get funded as fast as same day North Hills, NY, October 22,...
VIDEO: Car Barker Ads Won’t Improve the Car Buying Process
When Carvana comes out with an ad campaign such as, “That Didn’t Suck,” people should probably take note. Especially dealers and ad agencies. The ad...
Navigating the Damaged Vehicle Flood Waters Post Hurricane
Flood-related catastrophic (CAT) events such as what happened in the Carolinas in September create significant challenges for managing the...
Profit By Action Quick Tip: Business Planning 5 – Follow up
Profit By Action Quick Tip on the essential Follow Up actions required to ensure your plan is achieved and success delivered.