LEHI, UTAH - September 13, 2018 – Podium, the leading customer communication platform for local businesses, has been named to the Forbes 2018 Cloud...
PODIUM NAMED TO FORBES 2018 CLOUD 100
read more
Hard Facts: How to Collect Customer Feedback & Why You SHOULD!
While criticism is often hard to hear, when it comes to our businesses or our work-- customer feedback is equivalent to GOLD! Hearing out your...
Auto/Mate Integrates DMS with Kimoby, Helping Dealers Improve Customer Communications and CSI Scores
Albany, NY – September 17, 2018 – Auto/Mate Dealership Systems has integrated its dealership management system (DMS) with Kimoby, a leading provider...
Affinitiv Completes Acquisition of Caldwell & Kerr Enterprises to Create a Full-Service Automotive Marketing Platform
Strategic partnership enhances digital capabilities for combined customer base Chicago, IL- September 17, 2018- Affinitiv announced today the...
Sometimes You Have to Lose to Win
Many consider Michael Jordan one of the greatest, if not THE greatest, basketball player who ever lived. He also made some thought-provoking...
Dealertrack Brings Same-Day Speed and Efficiency to Lenders Processing Paper Auto Contracts
Company opens Digital Document Services to lenders of all sizes, and announces the latest LOS integration with defi Solutions NORTH HILLS, NY,...
Icon Responsibly
When it comes to icons, these visuals that constantly surround us, we automatically connect messages to them. Stop signs tell us to stop, speed...
Parts Sales: Money Doesn’t Grow on Trees
At one point in time or another, we’ve all heard someone in our lives tell inform us that money doesn’t grow on trees. And they would be right....
Ask Jim: A Service Focused Q&A
“Ask Jim” is an ongoing question-and-answer series with Jim Roche, Xtime’s senior vice president of marketing and managed services, on the pressing...
Are You Training Customers to Blackmail You for Service?
If you hold a management position in the retail automotive industry, you’ve probably had a customer attempt to leverage something to get what they...