Sometimes you just need to get punched in the face to wake up. For too many days in a row, I went to work doing the same thing over and over like...
Why Getting Fired from a Company I Founded Changed My Life
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Fundamental Attribution Error for Car Shopping
The Fundamental Attribution Error reminds us that people tend to unduly emphasize internal character, rather than external factors when trying to...
Relationships Matter!
While sitting here thinking about what to write for my next blog, I was taken back in time to a wonderful visit to a quaint little resort near Ocho...
Dealer Adaptability in 2019
Forecasted flattening markets, buyer preferences, the rise of AI, and more are hitting the automotive industry hard, and it’s important for dealers...
What Is Your F&I Team Obsessed About?
When you hear about someone being obsessed about something, at first you may perceive it as a negative thing. Here is a definition of the word...
What Have You Done for Me Lately? The Power of Reciprocity in a Slighted Sales World
The Principle of Reciprocity begs the question, “What Have You Done for Me Lately?” By definition, reciprocity is the practice of exchanging things...
Is Your Comfort Inhibiting Your Team’s Growth?
Develop Your Coaching Skills What does a leader look like and how profound are their consistent convictions towards creating a healthy and growing...
Tales from the Front-Line of Auto Retail Buy/Sells
Why Deals in Auto Retail Do Not Close as Often as They Could An oft-repeated phrase we hear regularly from dealers considering selling their stores...
Where Are the Cost Savings?
Organizations frequently embark on various cost reduction initiatives across their enterprises. Some organizations have purchasing departments and...
Boost Website Rankings
If you’re familiar with video marketing, you know that having videos on your dealership’s website improves SEO value. Google and other search...