Long gone are the days you would run around to every dealership and test out all the different cars until you found the perfect one. Your consumers...
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The Trust Protector
A trust protector is vital for family businesses to safeguard the trust and beneficiary from issues or circumstances that could lead to problems...
For a Profitable Service Department, Don’t Get Tired of Tires!
91% of service customers defect once they are out of warranty, and those are a dealership’s most profitable customers. What can your dealership do...
ADESA Announces New General Manager at ADESA Buffalo
CARMEL, Ind. – December 10, 2018 – ADESA, a business unit of global vehicle remarketing and technology solutions provider KAR Auction Services, Inc....
Freebie Friday: Don’t Over Celebrate
Bill Wittenmyer explains the importance of not over celebrating achievements in this edition of Freebie Friday.
Cars.com Uncovers Insights about Holiday Shoppers
Holiday shoppers are more motivated to buy than they were in 2017. This is the key finding of Cars.com research into holiday shopping behavior...
Who Need Sales Training? Bah Humbug.
Dealers are constantly inundated by trainers vying for their business. These trainers promise exponential success in sales and profits when they do....
Autotrader Names Best New Automotive Technology for 2019
ATLANTA, December 11, 2018 – Advancements in car technology are making vehicles safer and easier to drive, and with automakers introducing so many...
If People Buy From People They Like, How Do You Get Them to Like You?
It’s a well-known fact that people buy from people (or companies) they like. There are certainly many different ways to get customers to like your...
How to Address Declining Front-End Margins
When we are no longer able to change a situation, we are challenged to change ourselves – Viktor Frankl The news is full of major disruptors; if you...