This is the year to grind out some of the best broadcast deals possible. Despite pressure on grosses, increasing interest rates, and competition...
The Power of Aggressive Broadcast Negotiation!
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How to Prepare for Digital Retailing
Does your dealership offer customers the option to purchase a car online? If not, you're missing opportunities and sales. According to surveys, 83%...
Creating a Lasting Impression
Challenging situations in business are inevitable, but what makes the difference is how you handle them. No one can control how a customer reacts,...
Tesla Suffers Another Setback
A Legal Ruling in Efforts to Avoid Using an Independent Franchised Dealer Network On December 6, 2018, the Connecticut Superior Court affirmed...
Creating a Sales Culture in Fixed Ops!
Every process in your dealership falls into one of two categories; it’s either administrative or revenue-generating. Granted, every job description...
Three Ways to Fix “F&I Apathy” on Your Showroom
When dealerships are struggling with F&I production, there is plenty of blame to pass around. From training to pay plans, from process to...
How to Safeguard Your Dealership’s Social Media Accounts
Even though social media has become mainstream, there are surprisingly many dealers who haven't secured their social media accounts. How do I know...
New Year and New Changes: Stop Looking for the Magic Pill
Every January, as the clocks strike midnight, we rotate from the previous year to the new year. In our society, it’s common for people to...
An Advocate Leading Your Team to Victory
While traveling around the country to visit with dealers, I decided to conduct a survey identifying what they really felt was needed to increase...
Leaders Simplify the Complex
Running a business can be hectic. Leading a business can be stressful, time-consuming and at times complex with all of the issues and various...