When I look around the industry, I see a disconnect between how shoppers and dealerships leverage technology in the car buying process. Technology...
Digital Darwinism: What Dealers Can do to Market at the Speed of Life
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The 5 P’s for Business Success
Generally, in good markets, any dealership inefficiencies or complacencies may be obscured by the overall positive performance of the operation. As...
BLACK BOOK USED VEHICLE RETENTION INDEX DECLINES FOR THIRD STRAIGHT MONTH
Late Start to the Spring Selling Season Perhaps Pulling Down the Index Early in 2019 LAWRENCEVILLE, GA (March 6, 2019) – Black Book, a division of...
Cox Automotive to Bring New Ride-Sharing Option to Thousands of Dealerships
Lyft to be integrated into Cox Automotive’s Xtime Fixed Ops software platform ATLANTA, March 5, 2019 – Today, Cox Automotive announced plans to...
Depreciation Trend Steady
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...
truPayments, LLC Joins CDK Global Partner Program
Dealers with CDK websites now have access to tru Shop-by-Payment™ Cincinnati, March 5, 2019 – truPayments, LLC., a financial technology company,...
Why Getting Fired from a Company I Founded Changed My Life
Sometimes you just need to get punched in the face to wake up. For too many days in a row, I went to work doing the same thing over and over like...
Fundamental Attribution Error for Car Shopping
The Fundamental Attribution Error reminds us that people tend to unduly emphasize internal character, rather than external factors when trying to...
Relationships Matter!
While sitting here thinking about what to write for my next blog, I was taken back in time to a wonderful visit to a quaint little resort near Ocho...
Dealer Adaptability in 2019
Forecasted flattening markets, buyer preferences, the rise of AI, and more are hitting the automotive industry hard, and it’s important for dealers...