Porsche is Highest-Ranked Luxury Brand for First Time; Buick Ranks Highest among Mass Market Brands COSTA MESA, Calif.: 14 March 2019 — Satisfaction...
Service Departments Lagging in Communication with Vehicle Owners, J.D. Power Finds
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Digital Air Strike Named a Preferred Partner by Kia Motors America for Eighth Consecutive Year
Digital Air Strike invited to provide social media and reputation management for Kia dealerships SCOTTSDALE, Ariz., – (March 13th, 2019) Digital Air...
Car Depreciation Improves
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...
KeyBank Dealer Retail Services Adopts Dealertrack Accelerated Title to Deliver Streamlined Vehicle Payoff and Title Release Process for Dealers
North Hills, NY – March 18, 2019 – Dealertrack today announced that KeyBank Dealer Retail Services has selected Dealertrack Accelerated Title to...
Westlake Financial Services Adopts Dealertrack Accelerated Title to Expedite Vehicle Payoff and Title Release for Dealerships
North Hills, NY – March 18, 2019 – Westlake Financial Services, the largest privately held auto finance company in the United States, has chosen...
DealerBuilt Partners with ParkerGale Capital to Further Company Growth & Innovation
With increased capital & resources DealerBuilt will further improve customer service & accelerate release of in-demand technologies...
Darwin Automotive Becomes a Ford Protect® Preferred Provider
Iselin, NJ, March 18, 2019 -- Darwin Automotive, a leading F&I software provider for the automotive industry, today announced that Ford Protect...
Who’s on Your List?
One of the biggest benefits of an omnichannel marketing strategy is the ability to deliver the right message to the right person at the right time....
Fundamental Conversion Error
A few days ago, I wrote about the Fundamental Attribution Error. It’s when people place the motives for behavior on an individual’s character even...
Digital Retailing: Don’t Forget About the Dealership!
Just about every technology company in the automotive space is working hard to produce pieces of the digital retailing puzzle to facilitate a better...