New Feature in Desk/Mate™ Designed to Streamline Auto Dealerships' Sales Process & Improve Their Workflow Albany, NY – May 14, 2018 – Auto/Mate...
Cross-Generational Marketing in the Automotive Industry
It may not be marked with permanent ink, but when it comes to making most retail purchases there is a generational dividing line. Since there is no...
Meet the Employees of Generation Z
It’s 2019, which means there are now adults who have only lived in the 21st century. Today’s 18- and 19-year-olds have never experienced a world...
Are You Following Up?
Harvard Business Review reported that the number one complaint among customers is the absence of follow-up. As a result, 65% of customers are likely...
Is Your Customer Data Safe?
Consumer data privacy concerns are constantly in the news. Growing pressure on lawmakers to do something has resulted in a wave of new consumer...
BLACK BOOK USED VEHICLE RETENTION INDEX DECLINES FOR 5TH STRAIGHT MONTH
Despite Recent Decline, Index Is Still Higher Than Its Level A Year Ago LAWRENCEVILLE, GA (May 6, 2019) – Black Book, a division of Hearst that...
Artificial Intelligence Moves Closer to Reality for Dealerships: Digital Dealer 26 Takeaways
As the renowned science fiction author Isaac Asimov famously put it, “Today’s science fiction is tomorrow’s science fact.” That statement is...
Let’s Get Visual: Targeting Auto Shoppers with Video
One of the biggest challenges for dealers today is knowing which marketing channels deliver the best reach, frequency and ROI. For marketers...
ClearOne VIEW® Pro Delivers Custom Video Resolution, Scaling and Remote Monitoring at Volvo’s Manhattan Flagship Location
The new dealership, located on ‘Auto Row’ among other auto brand’s stores, uses the latest technologies to attract passersby and simplify...
BLACK BOOK VIN DECODE VALUATION DATA NOW INCLUDES BUILD DATA FROM GENERAL MOTORS
Leverages Black Book’s Most Precise Valuation Resources for Automotive Professionals LAWRENCEVILLE, GA (May 2, 2019) – Black Book, known in the...







