Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight...
Mainstream Cars, Crossovers, and Pickups Retain Strength
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Increase Lease Penetration Rates to Combat Shrinking Profit Margins
As profit margins continue to shrink on new vehicles, what’s your strategy to make up some of that lost profit? I’ve talked with dealers who are...
Why Are Good Employees Leaving Your Dealership? 5 Things You Can Do About It
One of the key struggles I continue to hear about from dealers is the inability to attract and retain employees. Turnover has become a normal part...
KPA Announces Chris Fanning as Chief Executive Officer
Technology Industry Veteran to Lead Company Through Next Phase of Growth Lafayette, CO – May 29, 2019 – KPA, a leading provider of Environmental...
Auto/Mate Honored with the 2019 Economic Winner Award by the Center for Economic Growth
Albany, NY – May 28, 2018 – The Center for Economic Growth (CEG)'s Tech Awards selection committee has chosen Auto/Mate Dealership Systems as the...
No One Plans to Fail
As the old adage goes, no one plans to fail, they just fail to plan. This could not be more true when it comes to service marketing budgets in...
Customer Experience Transformation and Your Dealership
A recent Google search for “customer experience” produced around 1.49 billion results. And refining the search to “customer experience in the...
The Importance of Inventory Photography
They say not to judge a book by its cover, but let’s be frank, when selling a vehicle, looks are just about everything. In a world of automotive...
Auto/Mate Integrates DMS with MacroFile Electronic Document Management System
Albany, N.Y. – May 22, 2019 – Auto/Mate Dealership Systems announced today it has successfully completed all dealership management system (DMS)...
Do Stitched Photo Videos Provide Value, or are they Outdated Technology?
Stitched photo videos have been around awhile. I’ve had many people ask me lately if they are still relevant, do consumers really watch them, and...