By Rob Volatile, Regional Vice President of Easycare Sales, APCO Holdings Last December my lease ended and for the first time ever my vehicle was...
How Leasing Saved the Front End
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WebBuy Wins BIG at the 2022 AWAs!
Announcement from WebBuy WebBuy® wins the 2022 AWA Award in the category of Digital Retail Solutions Brian Pasch, author and industry leader in...
Manheim Appoints Three New General Managers in the East Region
Announcement from Manheim Promotions include the Mid-Atlantic, Northeast and Carolina Market Centers Manheim tapped into the company’s leadership...
Are Overflow Service Calls Killing Your Bottom Line?
By Jason Beckett, COO, Proactive Dealer Solutions Inbound service calls are low-funnel opportunities that must be handled properly. Many dealers...
How to Win Local Search for Service
By George Nenni, Founder, Generations Digital Let’s face it, for most consumers today, Google Search has become the yellow pages. Nearly every time...
Emotional Intelligence: A Good Dealership Habit to Pick Up
By Tom Kline, Lead Consultant and Founder, Better Vantage Point “The purpose of habit is to remove that action from self-negotiation. You no longer...
3 Strategies to Increase Service Retention
By Beth Walter, Senior Product Manager, Solera We are a phone-addicted society. People are constantly looking at their phones at work, at home, and...
Market Scan Debuts Its mScope OEM Analytics Solution at NADA 2022
Announcement from Market Scan Market Scan is poised to continue its extraordinary growth through the introduction of the Industry’s first and only...
Know Your Batting Average: The Performance Metrics Most Critical to Your Success
By Susan Gaytan, Director of Training & Engagement, Alan Ram’s Proactive Training Solutions What is your batting average on the sales floor? Do...
Circle the Wagons! Carvana Buys Used Car Factory
By Larry Bruce, CEO, PowerSportsX In history, the term “Circle the Wagons” referred mainly to settlers traveling from the East Coast to the West...