The company’s first Canadian systems are live at Trotman Auto Group dealerships in British Columbia, marking the start of a broader rollout across the country
‘Dealerships should move beyond appointment volume and measure the complete journey from customer connection to sale,’ according to insights shared at Spyne’s webinar, The Future of Dealership BDC: The 2026 Playbook.
In the automotive industry, trust rarely disappears overnight. A dealer signs a new F&I administrator. An agency partners with a service...
Artificial intelligence has become one of the most talked-about topics in automotive retail. For dealers, the biggest opportunity isn’t replacing...
The full schedule for Digital Dealer 2026 is finally here! On Sept. 22 and 23 at Huntington Place in Detroit, you'll hear directly from the dealers...
There was a time when getting a customer on the phone was the easy part. A salesperson would dial a number, the customer would answer, a...
Direct vehicle acquisition has become one of the most talked about strategies in the dealer community, and for good reason. Traditional sourcing...
Jeremy Rodrigues has spent over fifteen years in automotive, working both sides of the business at the dealership level and as a vendor. He's a...
The automotive industry has a long history of fraud, scams and swindles. As with any high-value commodity, cars attract bad actors, and whether...
The biggest challenge dealers face today when it comes to retention isn’t the angry customer, the negative review, or the complaint that lands on a...