Mo Zahabi, AVP Product Consulting at Cox Automotive and Christina Rosenbach, Chief Customer Officer at Fullpath will be hosting an insightful...
Cox Automotive’s Mo Zahabi and Fullpath’s Christina Rosenbach to Host Session at #DDCE2026
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Leadership Masterclass
Come to Room 320 for this Leadership Masterclass! Explore practical strategies for leading teams, building a strong culture, and driving performance...
The Equity List Isn’t the Workflow: A 10-Layer Campaign Audit
An equity-mining platform can identify a plausible opportunity. That does not mean the dealership has a working campaign. Between a scored record...
Storage vs. Display: How Dealerships Are Losing Ground on Both
Ask a dealership principal about floorplan terms, and you'll get an answer down to the basis point. Ask about ad spend, and they'll quote cost per...
Amy Reynolds
Amy Reynolds is a senior marketing and customer engagement executive with more than 20 years of experience driving growth, brand strategy,...
Dealerships Need to Invest in Customer Experience, Not Just Acquisition
Key Takeaways: Customer retention delivers greater long-term value than customer acquisition. While dealerships continue to invest heavily in...
Average Dealership Profit is Down — but the Floor May Be in Sight
Key Takeaways: New vehicle gross profit fell 13.5% year-over-year to $1,840 per unit in Q2 2026, but improved 3.3% from Q1, while used vehicle...
Congress Takes Aim at AI Governance: What Dealers & Auto Finance Leaders Need to Know
Auto dealers and lenders are living through one of the most turbulent stretches in the industry's history. Fraud losses in auto lending now run 21...
The Financial Clock Starts Before a Vehicle Is Listed: Why Dealerships Must Track Time-to-List
How daily inventory discipline and faster digital readiness can protect dealership profitability as used vehicles carry an estimated $90 in daily costs
How Dealerships Are Still Challenged Capturing and Saving Consumer Driver’s Licenses Today
For decades, the driver's license check at a dealership meant a photocopy dropped into a deal jacket or a salesperson snapping a photo on a personal...