Earlier this year the Federal Trade Commission (“FTC”) began to crack down on several dealerships in South Dakota, North Carolina, Connecticut and...
Are Your Advertisements in Compliance with Federal and State Law?
read more
Special Report: 2012 Chrysler Group LLC U.S. Sales Archive
Chrysler Group LLC Reports October 2012 U.S. Sales Increased 10 Percent; Best October Sales in Five Years Auburn Hills, Mich. - Chrysler Group LLC...
10 Traits of a Top-notch Leader
Every couple of years or so, I enjoy presenting a compelling list of leadership traits for reader-evaluation. While there is no perfect list of...
Consumer Reports Index: Americans’ Financial Woes Lessen Dramatically
Rising Sentiment, Higher Planned Spending Portends a Busy Holiday Season for Americans and Retailers YONKERS, N.Y. -- The Consumer Reports Index,...
Penske Automotive Reports Used Unit Retail Sales Increased 20.4%
BLOOMFIELD HILLS, Mich. --Penske Automotive Group, Inc. (NYSE:PAG), an international automotive retailer, announced today record third quarter...
Do your Due Diligence
A little effort now can save a lot of money later The most common calls I get are usually related to new managers or major obsolescence issues, but...
10 Questions to Ask when Hiring a Social Media Manager
The day has come and you’re ready to hire a social media manager. You’ve come to the point in your store’s marketing growth where you have many...
Five Used Vehicle Challenges to Address in 2013
In the past several months, I’ve spent a great deal of time discussing and researching the current and future challenges confronting dealers. This...
Why Fight Santa Claus? Be Santa Claus!
Nothing turns my stomach more than a retail business person who whines the old saw ‘you can’t fight Santa Claus.’ For the past 30 years I’ve worked...
Interview with Jim Seavitt, Dealer Owner, Village Ford, Dearborn, MI
Not many dealerships can say their original showroom’s façade was designed by Henry Ford, or that the chandelier hanging there now was a gift from...