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Service Leaders: BMW of Sterling’s Strategies for Success
From Auto News, view a personal interview with Thomas Moorehead of Sterling, VA. The dealer-leader provides insight on how his service department provides customer relations that guarantee return customers. Moorehead…
LeadershipChanging Economy, Changing Attitudes
From NCMi blog, experts review what makes a manager great in a more difficult environment where spending flows less freely. Tips on managing your sales department include letting your best…
Dealer NewsNHTSA Recall Notice: GM’s Cadillac, Buick, Chevrolet problems, and Nissan, Toyota Defects
Below, NHTSA published the latest recall list and links. Some issues include an accidental braking feature with some Honda/Acura models, Cadillac/Buick loss of engine braking and an error in certain…
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