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Stop Being Lead-Centric. It’s About the Customer Experience.

Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best experience will ultimately win the business. To deliver the best experience possible, you must maintain expertise about your cust
Sep 18, 2019
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Digital Dealer 27 Takeaways: Going Beyond Personalization

By Kevin LeSage, Director of Digital Marketing, Autotrader The biggest lesson I’ve learned in digital marketing, over the years of helping dealerships with measuring the quality of their traffic, is that you must have a focused digital marketing st
Sep 18, 2019
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Manheim New England Hosts “Touch-A-Truck Event” To Benefit Children of Local Firefighting Families

Auto auction has an 18-year history of community and civic service in North Dighton NORTH DIGHTON, Mass. (September 17, 2019) – What child doesn’t enjoy playing with toy fire trucks, police cars, front end loaders and dump trucks? Families from N
Sep 18, 2019
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James M. Cox Foundation Awards $50,000 Grant to Spectrum Youth & Family Services Grant Will Help Renovate Spectrum’s Community Center

Spectrum Youth & Family Services was awarded a $50,000 grant award by the James M. Cox Foundation of Cox Enterprises to renovate a space in its Pearl Street building that will result in two-stories and 1,500 square feet of space for youth service
Sep 18, 2019
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Lease Credit Approvals Dip Slightly to 68.9% in August

Lease Approval Ratings Drop Slightly in August Following Increase in July CINCINNATI, OHIO (September 18, 2019) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 68.9% approval rate in
Sep 18, 2019
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Dealer.com Selected as a General Motors Websites Provider Through Dealer Website Choice Program

Burlington, Vt., Sep. 13, 2019 – Dealer.com, a Cox Automotive brand, announced today its selection as a website and digital advertising provider for General Motors. Through the Website Choice program, General Motors dealers can leverage Dealer.com
Sep 16, 2019
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New Thought Processes in Hiring

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what it means to be a #Google Partner. She also gives some strategies
Sep 16, 2019
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Witt’s Wise Words: Super Workers

 Are you setting your employees up for success? In this #WittsWiseWords, automotive retail expert Bill Wittenmyer talks about why your super-start employee may not be ready for leadership.
Sep 16, 2019
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Dealer-FX’s ONE Platform Approved For General Motors Parts iMR Participation

ONE Platform Gives GM Dealers Industry-leading Scheduling and Tablet Service Drive Solution Toronto, September 10, 2019 – Dealer-FX, the leading customer experience management and intelligent delivery platform provider for automotive OEMs and retai
Sep 16, 2019