By Sally Lopez and Edmund J. Reinhard As software vendors develop more powerful types of dealership management system (DMS) technology, a growing number of dealers are considering switching to a new system that promises more features, improved functi

By Ed Kovalchick, CEO & Founder, Net Profit Inc. Of course, some will remember this oft-repeated and well-known phrase in this title referring to “Badges” as was featured in a 1948 film The Treasure of the Sierra Madre. Beyond that, a variati

By Doug Austin, Founder & President, StrategicSource, Inc. My team and I just returned from a dealer-related trade show this week.The amount of companies offering new tools, solutions, and strategies designed to generate leads, increase loya

By Loyd Rawls, Chairman, The Rawls Group I was traveling with Dr. Merlot while visiting a new client, and I witnessed one of his famous tirades that is worth sharing. Our client was a gentleman in his late 60s and the personification of “old s

By Chuck Barker, President & Founder, Impact Marketing & Consulting Group Build it and they will come… Sales Team development in many dealerships across the country still strains the boundaries of obsessive research, unveiling the drast

By Dave Anderson, President, LearnToLead As I continue with the third in a series of articles on generational leadership, it’s important to prioritize focusing less on what makes each generation different or what makes some “difficult,” and ins

New functionality provides values for repairs and makes service appointment scheduling easier IRVINE, Calif., September 30, 2019 – Kelley Blue Book announces its new Auto Repair Guide experience, addressing both consumer and automotive industr

Customers Can Leverage Industry-Leading Ownership-Cost Data from KBB.com IRVINE, Calif., Sept. 26, 2019 — Kelley Blue Book’s 5-Year Cost to Own data is now available for syndication via API. Previously only available on KBB.com, now custo

 Be prepared for the outside issues that may impact your ability to meet your personal income goals. In this #WittsWiseWords – Bill Wittenmyer says to stick with what brought you success in the first place – great processes, and using