Brand Loyalty Decreases as Length of Ownership Increases…Say What?
I bought my first new car, a 1983 Ford Bronco, about a year after I graduated from college.…
Dealer News May 4Latest in: News
The Other Half: Is Your Dealership Neglecting the Most Important Half of the Market?
Women drivers now outnumber male drivers, and women influence as much as 80% of all auto purchases. 53%…
Dealer News May 4NCM® Associates’ BHPH Team to Attend Its 15th NABD Conference This Year
Overland Park, Kan., May 4, 2015 – NCM® Associates (www.ncmassociates.com), a 100% employee-owned company and originator of the 20 Group peer collaboration…
Dealer News May 48 Characteristics of a Top-Notch Customer Experience Manager
8 Characteristics of a Top-Notch Customer Experience Manager We communicate with customers much more online today and it’s…
Marketing May 4Highlights From the 18th Digital Dealer Conference & Exposition
Highlights From the 18th Digital Dealer Conference & Exposition, from Bryant Surety Bonds. One of the most important…
Dealer News May 4Keeping Talented Technicians
Keeping Talented Technicians, from Fixed Performance. Recently I’ve been getting phone calls from dealer principals that are in…
Dealer News May 4Digital Color Matching System
Digital Color Matching System, from Body Shop Business. AkzoNobel has launched a digital system that allows body shops to…
Dealer News May 4Penske Using Recalls to Connect with Customers
Penske Using Recalls to Connect with Customers, from Automotive News. BLOOMFIELD HILLS, Mich. – Penske Automotive Group’s service and parts…
Dealer News May 4The ART of car diagnosis reaches new level at Audi
The ART of car diagnosis reaches new level at Audi, from Automotive News. The service staffers at Santa…
Dealer News May 4
