Transparency: The Key to Customer Loyalty
An associate of mine recently told me an interesting story about their 75-year-old father, who purchased an import,…
Dealer News March 7Latest in: News
The Black Hole That Is Your Marketing Data
Per Wikipedia, a black hole is a region of spacetime exhibiting such strong gravitational effects that nothing –…
Dealer News March 7
Five Team-Building Exercises for Your Next Sales Meeting
I'm a big advocate for sales training. I think meetings and training are important aspects of building a…
Dealer News March 7
Women-Drivers.com 2017 Report
Women are purchasing an estimated 7.8 million new vehicles and are crucial for auto dealer’s success. It takes…
Dealer News March 6
DealerTeamwork Announces Partnership with InteractiveTel
InteractiveTel (www.interactivetel.com), a system that tracks, monitors, and reports each interaction by phone or text to give dealers…
Dealer News March 6
Digital Dealer: Marketing To Millennials [EXCLUSIVE VIDEO]
For some reason, dealerships across America - and many other companies, for that matter - can't seem to…
Dealer News March 6
Ask for the Sale, but Do It the Right Way
A recent survey of automotive dealership service department customers revealed a startling observation: half the vehicle owners surveyed…
Dealer News March 3
Servicing Should Be a Love & Info Fest
This is a typical conversation I had with my customers every day at my shop. I made sure…
Dealer News March 3
Nobody Can Blame a Salesperson
In today’s automotive world, dealers are not interested in hearing about the problem or wanting to know how…
Press Releases March 3
